Yesterday I explained some of the hassles and pressures of running an independent bookselling operation, especially when it’s split over two shops a hundred yards apart and how profits are dented by duplicating costs and tasks. The response both here and directly and via Twitter was really interesting and reminded me firstly that people are really interested in and supportive of indie bookshops (for which thanks) and secondly that I really enjoy blogging and the discussion that it generates so I have decided to make more time for that as I’ve been a bit slack recently (as has also been pointed out to me).
Anyway, I promised to tell you what we’re planning to do.
A month or two ago I was sitting in the office, which is on a mezzanine at the back of The Children’s Bookshop (storage and kitchen space below as not enough headroom to use it for retail space), doing the accounts and noticing (for the umpteenth time) just how many costs were duplicated by having two shop – instead of two phone lines I have four, two lots of business rates, two lots of broadband, two lots of water and electricity standing charges…. you get the picture. And then there’s the admin time that’s duplicated – dealing with returns, checking invoices, staffing… just, you know, STUFF!
“What we need” I muttered to myself “is a bigger unit where we can combine both shops.”
And then it struck me (yeah, yeah, you saw this ages ago – I can be a bit slow on the uptake at times), that I was actually sitting in a bigger unit. Or at least I was, assuming we did some building work such as taking the mezzanine out and moving the hatch into the basement. So we all did measuring and pacing out and then Malcolm did more precise calculations and we counted how many bookcases we have now and how many we could fit in and found that the difference was small and so we fiddled around with the layout and discovered that, with some building work, we can fit the stock of both shops into what is now The Children’s Bookshop.
Opening The Edinburgh Bookshop in its own space was a good idea as it meant that it could establish its own identity, and we could find out whether the south side of Edinburgh (although increasingly it seems that our customers come from a much wider area) could and would support an independent bookshop. And both shops are doing fine individually but rationalising is a good move and protects us to as great a degree as possible from further problems in the wider economy as well as giving me that precious day off each week – I’m already really looking forward to that!
So, from the beginning of September, Bruntsfield will just have the one bookshop but it will be bigger and brighter and have just as good a range of stock as the two shops do now. The staff will be the same and as always we’ll be trying to provide the highest standards of customer service, we’ll be hunting out the most interesting books and we’ll still be running really interesting events – it will just all be in one place.
This weekend we start the endless process of emptying one shop, moving stock, trips to the tip, trips to our storage facility, setting up a temporary office at home, organising builders, electricians, carpet fitters and decorators, returning old stock, ordering new titles for the reopening, merging the websites… and of course, with our usual amazing planing, all of this is happening at the same time as Malcolm and I are planning to put our own house up for sale! It’s a good job that the book festival starts in a week or so – we’ll be able to flop in Charlotte Square with someting fortifying after a long day of organising and hefting boxes.
Tomorrow, I’ll be back with details of timescales etc….